Key lessons when engaging a maid agency

Lesson 1: Clear and Transparent Breakdown of Costs
Lesson 2: Refund policy clearly states the costs and refund at each stage of the hiring process
Lesson 3: After hours issues - is there anyone whom I can call?
Lesson 4: Replacement policy and costs
Lesson 5: Service commitments and delivery with clear datelines
Lesson 6: Dispute resolution process with the domestic helper
Lesson 7: Have recruiters that speak the foreign language as the domestic helper
Lesson 8: Employment agency have clear company values and mottoes