DOMESTIC HELPER SERVICES

 

We provide reliable domestic helpers that are extensively interviewed and have proven and verifiable track records for your selection. We understand domestic helpers who come to work in Singapore are required to live at the employer home. As such it is even more crucial to have domestic helpers that come to Singapore with the right mindset and work attitude. Employer are also given a crash course on how to integrate domestic helper into the family which is crucial to ensure cordial relationship during her 2 years of employment. On request, home-based training is available to further help the domestic helpers to quicker integrate into the new working environment. After deployment of the domestic helper, we continue to provide follow-up consultation and counselling of all domestic helper and employer related issues. Hence employer and domestic helper can rely on ZecruitX consultants to mediate all matters.

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Step 1. Understanding client needs

 

We listen to client needs, and may calibrate the needs to ensure they are realistic and achievable. 

 

It is important for employer to prioritise their needs based on what is most important to the least. This will enable our consultant to shortlist the right domestic helper for your interview and selection.

 

Some typical employer needs are 1) taking care of elderly/ sickly, 2) taking care of children/toddler, 3) housekeeping, 4) cooking, 5) caring of pets (e.g. dogs, cats), 6) sending and fetching of children to/from school/ child care etc.

 

We have large database of domestic helpers that will be able to meet any client needs.

 

This is also the time our consultant clarifies the contracts and fees payable for hiring of our domestic helper.

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Step 2. Selection and hiring of domestic helper

 

Once client needs are understood, our consultant will begin the review and selection process of domestic helpers that meet those needs. Our domestic helpers come from Philippines, Indonesia, Myanmar, India and even Vietnam, Thailand, Cambodia, Malaysia too. 

The list of shortlisted domestic helpers are then given to client for review, interview and selection. This process can be done via digitally via email, whatsapp, zoom or face to face at our office. The interview can be by phone or video call or face to face depending on the where the helper/ caregiver is located.

Once the domestic helper is selected by the client, our consultant will begin the hiring process according to MOM guidelines.

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Step 3. Domestic helper deployment and follow-up

 

Upon In-principle approval (IPA) of domestic helper work pass application by MOM, the domestic helper shall then travel to Singapore for medical examination. Upon clearing the medical examination, work pass shall be issued and domestic helper is then formally deployed to the client for employment.

All contractual terms and agreements are reinforced upon deployment of the domestic helper.

After 2 to 4 weeks, our consultant will make a courtesy call or visit (on request) to follow-up on progress of the domestic helper with the client family and provide counselling as appropriate.

After-sales service is guaranteed and provided professionally throughout the duration of the helper's employment.